ZRA utilizes benchmarks to analyze client program development, collaboration opportunities, acquisition development, and future engagement prospects. Our benchmarks allow clients to understand and react to current technical, regulatory, and political landscapes by informing efforts and priorities.
ZRA uses performance metrics—quantifiable measures used to assess the performance of a system, process, or activity against predetermined goals or targets—to provide insight into an organization's performance. These insights enable data-driven decision-making and continuous improvement. Examples include Key Performance Indicators (KPIs), software development metrics, manufacturing metrics, customer service metrics, and website/application metrics.
Environment scans are systematic processes to gather, analyze, and interpret information about an organization's internal and external environments. Environment scans include an internal and external analysis of organizational structure and culture, financial resources, human resources, operational processes, and research and development activities. ZRA utilizes these scans to help organizations identify opportunities and threats, assess internal capabilities, and support strategic planning.
ZRA knows that effective research begins with clearly defining research objectives and utilizing reliable, updated sources. We critically evaluate verified sources, synthesize various perspectives, incorporate feedback, and properly cite our sources. These best practices ensure the credibility and objectivity of ZRA research products.
ZRA believes critical thinking and evaluation skills are essential to comparing research information from various sources. We check for potential biases, examine research methodologies, identify inconsistencies, consider context and limitations, evaluate relevance and timeliness, triangulate information, and consult subject matter experts to synthesize and draw conclusions.
The allocation of finite resources for cybersecurity programs is crucial for modern organizations to protect their systems, data, and operations from potential cyber-attacks. ZRA completes comprehensive risk assessments by identifying potential threats, assessing vulnerabilities, and examining the impact of a cyberattack. We weigh these factors against revenue sources, budget priorities, organizational structure, policy implications, and long-term goals to help clients determine optimal decisions for risk protection.
